Global Sourcing Services/Rable is ISO 9001:2015 Certified

ISO 9001:2015 is the most recent version of the ISO 9001 standard, which specifies requirements for a quality management system (QMS). This version emphasizes a risk-based approach to quality management and introduces several significant changes and updates from previous versions. Here are the key features and principles of ISO 9001:2015:

Key Features:

1. Risk-Based Thinking: Emphasizes identifying and addressing risks and opportunities throughout the QMS to improve customer satisfaction and achieve better outcomes.
2. Context of the Organization: Requires organizations to consider their internal and external contexts and understand the needs and expectations of interested parties relevant to their QMS.
3. Leadership and Commitment: Enhances the role of top management in engaging and leading the organization towards achieving quality objectives.
4. Planning: Focuses on actions to address risks and opportunities, setting quality objectives, and planning changes to ensure the QMS achieves its intended outcomes.
5. Support: Covers resources, competence, awareness, communication, and documented information to support the QMS effectively.
6. Operation: Involves planning, implementing, and controlling processes to meet QMS requirements and deliver products and services that satisfy customers.
7. Performance Evaluation: Emphasizes monitoring, measurement, analysis, and evaluation of the QMS to ensure its effectiveness and drive continual improvement.
8. Improvement: Focuses on enhancing customer satisfaction through continuous improvement of the QMS and addressing nonconformities and corrective actions.

Principles:

1. Customer Focus: Meeting customer requirements and striving to exceed customer expectations.
2. Leadership: Establishing a unified direction and purpose for the organization.
3. Engagement of People: Involving people at all levels to enhance their ability to deliver value.
4. Process Approach: Managing activities as processes to improve efficiency and achieve desired results.
5. Improvement: Continuously improving the organization’s performance.
6. Evidence-Based Decision Making: Basing decisions on the analysis and evaluation of data.
7. Relationship Management: Managing relationships with interested parties to optimize their impact on performance.

Structure:

ISO 9001:2015 adopts the High-Level Structure (HLS) common to all ISO management system standards, which includes:

• Scope
• Normative references
• Terms and definitions
• Context of the organization
• Leadership
• Planning
• Support
• Operation
• Performance evaluation
• Improvement

This structure makes it easier to integrate ISO 9001 with other management system standards, such as ISO 14001 (environmental management) and ISO 45001 (occupational health and safety).